Tag: "Leadership"

Five Steps to Fix a Toxic Team

In the world of business it’s safe to say all work is done in teams. Ask anyone and they’ll tell you most of the teams they’ve been on are average or mediocre, or good but not great. And sadly, many can tell you in dreaded detail about the toxic teams they’ve been on where gossip, sabotage, and finger-pointing were the norm.

Why EQ is Essential for all Leaders

The emotional intelligence quotient (EQ) and leadership are two concepts so ubiquitous in workplace lexicon that they are thrown around with the assumption that: 1) we all know what they mean, and 2) we all agree on their definition. But do we? More importantly, are we really practicing them?

Seeking Organizational Resilience? Trust is a Must

It has been said that the amount of resilience shown by an organization is the product of both the personal abilities of individuals in the organization and the degree to which those people feel supported and comfortable in the organization. This holds true whether that organization is a family, school, community or any other group that has some common interests—such as the workplace.

Diversity and Chemical Conversations

What chemicals are your conversations producing? And how is impacting diversity in your workplace?

HR LeadersTalk: Tracey Arnish, CPHR

Tracey Arnish, CPHR is the chief people officer with Coast Capital Savings Credit Union. Coast is the largest credit union by members in Canada has 1,600 employees serving the financial well-being of 532,000 members through 52 branches in BC.

The Art and Impact of Influence

Leadership is very much an art form and its skills include the art of influencing others. Since there is definitely a creative element to affecting human behaviour, influencing is much more an art than a science. And while there is a science to be gleaned from great leaders, the plethora of words which surround them are uniquely emotive: committed, focus, belief, courage, understanding, action-oriented, adaptability, experience, passion, trust, vision, and resolve. All of this is integral to influence.

The Impact of Introverts and the Quiet Revolution

Is it possible that introverts are poised to take over the world—or maybe just the workplace to start? The reality is that introverts make up at least one third of our workforce, and yet it’s clear that while our society recognizes outspoken extroverts as successful business drivers, we undervalue the innovative contributions that our quieter and less visible employees make.

How then do we acknowledge and enable quiet competence to breakthrough in our workplace?

The Human Touch Advantage: Strong Leadership Embodies HR Mindset

In a world of widgets, what sets those leading organizations apart, time after time, regardless of size or industry? In a word, mindset—more accurately, the HR mindset with its prevailing ethos of keeping people first in the minds of decision-makers.