Strengths vs. Learned Talents

By David Creelman The traditional approach to training - fixing what is wrong - has given way to a widespread belief that you should play...

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Learning is a Process, Not an Event

By Holly MacDonald I have subscribed to this nugget of wisdom forever. If you deliver training, I have a simple way for you to break...

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Adopting a New Approach to User Training

By Holly McDonald Not so long ago, I attended a webinar on User Adoption which was for HR software vendors by William Tincup. I’m not...

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Improving Communication Skills with Immigrant Employees

By Jeff Madigan Is your pizza being delivered by an agriculture engineer from Dubai? We have all heard the familiar story of how highly-skilled, internationally-trained professionals...

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Discovering the Magic of Culture Shifts: Part One

This is the first installment in a three-part series featuring a case study in large scale culture transformation.  By Beverley Patwell, Donna Gray and Steve...

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So We Agree? Let’s Get to e-Business

By Holly MacDonald I've just finished delivering a workshop called: 3 Practical Strategies for Transitioning to E-learning and most of the participants indicated that they...

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Do Your Training Programs Assume People Think Alike?

By Ed Bernacki You open the manual for a leadership training program. On page one you read: “The authors of this training program assume that people...

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E-Learning: Do It Right (But Do It!)

By Holly Macdonald There’s (still) a lot of hype about e-learning and it’s hard to know what’s true. It's cheaper! (Well, it can be.) It's...

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