Learning is a Process, Not an Event

By Holly MacDonald I have subscribed to this nugget of wisdom forever. If you deliver training, I have a simple way for you to break...

Continue reading →

Adopting a New Approach to User Training

By Holly McDonald Not so long ago, I attended a webinar on User Adoption which was for HR software vendors by William Tincup. I’m not...

Continue reading →

So We Agree? Let’s Get to e-Business

By Holly MacDonald I've just finished delivering a workshop called: 3 Practical Strategies for Transitioning to E-learning and most of the participants indicated that they...

Continue reading →

E-Learning: Do It Right (But Do It!)

By Holly Macdonald There’s (still) a lot of hype about e-learning and it’s hard to know what’s true. It's cheaper! (Well, it can be.) It's...

Continue reading →

Solutions in Search of Problems

By Holly McDonald The theme for my work lately has been "solutions seeking problems". You know, the situation where you are asked to throw together...

Continue reading →

Trade Up On Training: Become a Performance Diagnostician

By Holly MacDonald In my last post, I shared some things that could be used as performance support.  This post focuses more on how to...

Continue reading →

Performance Support for Workflow: Training on the Go

By Holly MacDonald I'm working with a client who is rolling out a system to a global group of employees/managers and they have requested training....

Continue reading →

My Big, Fat HR Failure… Is Great!

By Holly MacDonald I have become a Twitter addict. I simply cannot believe how many smart, fabulous perspectives there are out there. But, this is not a...

Continue reading →