2018 HR Professional of the Year: Michelle Sing, CPHR of YWCA Metro Vancouver Champions the Employee Experience

Anchored by the belief that YWCA Metro Vancouver's employees are everything to them, Michelle Sing, CPHR has spent the past 26 years elevating and...

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The 3 P’s of Employee Experience: People, Purpose & Positivity

There was a time when people were so happy to have a job that they put up with just about anything to take home...

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A Better Model of Measure for Learning and Development

To grow any measure of success, a measure needs to be established—as can be applied to learning and development and leadership performance alike. Failure to...

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Is Your Company Profiting From a Growth Mindset?

Children with a growth mindset rebound more quickly from failure and get higher grades. Athletes with a growth mindset (like Michael Jordan) have greater...

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Listening Levels Up Leadership

By Jane Terepocki, CPHR In today’s business world the most crucial skill is good communication. In light of this, going back to basics in the...

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The Top Five One-Sentence Career Killers (and How to Recover When You Commit One)

By Joseph Grenny and David Maxfield Marianne thought she was in a “safe” meeting where open discussion was encouraged—so she spoke up. After the meeting,...

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Fostering Flow, Feedback and Forward-Thinking Communications

By Isabelle St-Jean With the start of another New Year to ignite greater aspirations in our minds, let’s revisit a very simple concept with complex...

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Tough Talk in Performance Management

By Carol J. Sutton Marshall Goldsmith1 says that “... when feedback is delivered well, it is an absolute gift.” So why do so many performance...

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