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  • Skills Shortages: A Paradox Resolved (In Principle)

    Skills Shortages: A Paradox Resolved (In Principle)

    In turning our focus to the future, it is interesting how often the past provides resolution to present challenges. The ever-looming paradox of the skills shortage is unresolved. Ever changing technologies and titles aside, need it be?

  • Cultural Capital – The Root of Organizational Success

    Cultural Capital – The Root of Organizational Success

    Recent research explains that while engagement is critical, it’s only part of the solution. Organizational culture is reportedly the root to success and should demand most of our attention.

  • BC HRMA Announces 2012 Professional Award Recipients

    BC HRMA Announces 2012 Professional Award Recipients

    On April 27, 2012, the BC Human Resources Management Association (BC HRMA) announced the recipients of its annual awards – the HR Professional of the Year, Innovation and Rising Star – along with the most recently inducted Fellow CHRP (FCHRP).

  • Five Essential Conversations: Play HR Like ‘SMART’ Jazz

    Five Essential Conversations: Play HR Like ‘SMART’ Jazz

    “How are you going to show up?” It’s a great question. It’s the kind of question worth spending a few moments with as you begin each day, especially if you are an HR professional seeking to enhance the impact of HR in your organization.

  • Improving Communication Skills with Immigrant Employees

    Improving Communication Skills with Immigrant Employees

    Is your pizza being delivered by an agriculture engineer from Dubai? We have all heard the familiar story of how highly-skilled, internationally-trained professionals are wasting time in low-wage survival jobs. Does this happen because of inadequate language skills?

  • Raising the Bar (more)

  • Think Twice Before Hiring Your Spouse

    In smaller businesses, such as professional offices, achieving the right mix of boss and staff is critical. Losing that sometimes hard-won balance can have rather disastrous results. Professionals – doctors, lawyers, and dentists for example – are particularly reliant upon

    May 14, 2012 | 0 comments | View Post

  • Class Action Litigation – A New Tool for Union Organizing?

    On March 5, 2012, the BC Supreme Court certified a class action, brought on behalf of temporary foreign workers recruited to work in a Denny’s Restaurant franchise in Vancouver. The decision is significant, in that it is one of very

    May 2, 2012 | 0 comments | View Post

  • Training & Teambuilding (more)

  • Discovering the Magic of Culture Shifts: Part Three

    This is the final installment in a three-part series featuring a case study in large scale culture transformation. Between 2007-2012, the City of Ottawa developed and implemented a strategy to help foster a culture of Service Excellence throughout it's services

    March 7, 2012 | 0 comments | View Post

  • Discovering the Magic of Culture Shifts: Part Two

    This is the second piece in a three-part series featuring a case study in large scale culture transformation. Between 2007-2012, the City of Ottawa developed and implemented a strategy to help foster a culture of Service Excellence throughout it's services

    March 6, 2012 | 0 comments | View Post

  • Other Recent Articles

  • Income Disparity Deepens Divide

    Academic research points to a number of factors that have increased inequality and boosted incomes at the upper end of the distribution: globalization, the impact of technological change, competition from low-wage emerging economies, and (until recently) rapid growth of the financial sector. Fast-climbing compensation for chief executives, professional athletes, entertainers, and some successful business owners has also played a role in driving income gains at the very top. But the most important contributor to greater earnings inequality is increases in what economists refer to as “the education wage premium” – the economic returns to individuals who possess one or more university degrees (or other high-value work-related credentials).

    May 10, 2012 | 0 comments | View Post

  • Attendance and Wellness Promotion: A Case Study of Win-Win-Win

    While everyone knows the rules around attendance, people invariably will set their own “acceptable standard” if they do not think anyone is watching. In that way work attendance is much like driving without enforcing the speed limits according to Wayne Balshin, executive director of employee engagement at Vancouver Coastal Health (VCH).

    May 8, 2012 | 0 comments | View Post

  • Adopting a New Approach to User Training

    User adoption is about helping new users become competent (or beyond) and comfortable with a system. Too often it’s just considered a “training” problem, but it’s really much more complex than that. It’s about behaviour change, and that’s never simple. It’s also often divorced from ongoing use. There’s the “go live” activity and it isn’t really tied to the ongoing.

    May 7, 2012 | 0 comments | View Post